Dear Customer,
We thank you for your loyalty and support, especially in these uncertain times. We are keeping up to date with the fast-moving government guidance to keep our colleagues, customers and partners safe.
Due to the current COVID-19 situation, for UK Mainland delivery please allow 5-8 working days. From the time of receipt of your purchase you can give yourself 28 days to decide whether it’s right for you or not.
Further Delays should be expected for European and International orders.
We hope things get back to normal soon but until then we will do our best to serve you and your changing needs.
Our website allows you to complete your purchase online with our secure payment facility. Of course if you have any problems or you would like advice, please call us on: 020 8444 8004.
For added security all of the payments made online are hosted by Barclays Bank plc. You can pay using Visa, Mastercard or Amex. We also accept payments via Paypal.
Postage charges are as follows:
Parcels that are sent with Royal Mail using our standard tracked 48 hour service should be with you 48 hours after being posted. However Royal Mail will not take responsibility for loss or damage for up to 15 working days from the date the parcel was sent. We do endeavour to send your parcel to you as quickly as possible but please allow a maximum of 28 days delivery.
UK SHIPPING – Unfortunately, we currently are unable to send items to PO Box or British Forces Post Offices (BFPO) addresses
Free standard delivery is only available on orders which have delivery to UK addresses (Including N.Ireland) and are to a value of £35.00 or over.
Men@107 reserve the right to discontinue a free delivery promotion at any time without prior notice and/or to change the amount required for eligibility.
Returning an item(s) is quick and easy. You have 30 days to return your item(s) from the date of delivery. Each item(s) you return needs to be new, unused and in its original packaging in a saleable condition. All you need is your order number and post code as entered on your order.
Please note, if on the rare occasion your order arrives and your product isn’t in perfect condition, please contact our Customer Care team within 7 days of receiving your order. Please make sure to include clear photos and a description of the damage/fault as well as images of the packaging so we can help you further.
If you are unable to return an unwanted item within the 30 day limit due to restrictions relating to Covid-19 we will honour a late return as long as the item(s) meet the other terms of our returns policy for example; they are in a new and unused condition in their original packaging and in a saleable condition. Please contact our team before the end of your 30 day limit to discuss this with us and arrange a late return.
Whilst we make every effort to ensure that this website is up-to-date it is not possible to ensure that all items are always available when you order.
All orders are accepted subject to availability of the goods. If any ordered goods are not readily available to us, we will inform you as soon as possible. For the avoidance of doubt other goods ordered by you will be dispatched in the normal way.
Certain countries worldwide may charge an import duty. We have no control over this charge and once an order is placed by you, you have agreed to accept our T&C’s. Any charges received by us on items returned due to this will be deducted from any refunds requested on goods returned (unless the item is faulty.)
Please note that the 20% UK tax will have been deducted from your order.
From time to time we may offer discount codes to be used against certain products. These codes may not be used in conjunction with any other offer or promotion unless otherwise stated and also exclude discount on postage or sale items.
Gift Vouchers may be redeemed online or in our shop. Multiple, valid gift voucher codes may be utilised in one order. Gift Vouchers may not be exchanged for cash.Unfortunately no change can be given from the website when ordering online.